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How To Buy
6 Easy Steps
Follow these steps to place an order with us
Select A Product
Explore our shop for different brands or gadget categories, and select the specific product you wish to order. Additionally, on the product page, you have the option to customize the variations and delve into detailed specifications and product features.
Add To Cart
Once you have selected the desired variations, simply click the "Add To Cart" button to place the product into your shopping bag. To access your shopping bag, navigate to the main menu and click on the icon depicting a shopping bag.
Checkout
Feel free to review, inspect, and make any necessary edits to the items in your cart. When you're ready, proceed to the checkout page. At the checkout, you have the option to either register for a new account or log in to your existing TWG account in order to proceed with the purchase.

To proceed with the checkout process, it is important to provide your shipping address. Please ensure that the address you enter is accurate and valid, as shipping is limited to addresses within Malaysia.
Make Payment
Once you have entered the correct details, you can proceed to make the payment. We offer a wide range of payment options for your convenience, including:

1. eWallet
2. Debit/Credit Card (Visa and Mastercard)
3. Buy Now Pay Later - Atome or PayLater
4. FPX (Online Banking)
5. Direct Transfer - Make a payment to our bank account, which will be displayed after selecting this option. Please ensure to take note or screenshot your order with the visible order number. Afterward, kindly send the order details and payment receipt via WhatsApp.

Feel free to select the most convenient payment method for you.
Order Tracking
After your order has been placed, we will process and ship it within 3 business days. A tracking code will be provided, which can be found in your user profile under the "Orders" section. You will receive email alerts regarding the status of your order, and you can also access the tracking code within your profile page. Additionally, you can reach out to us via phone or WhatsApp for further assistance and updates on your order.
Complete
Once you have received the products you ordered, our logistics partner will notify us, marking the completion of the order process. Additionally, each completed order you make will earn you loyalty points, which can be redeemed for discounts on future orders.
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